Privacy Policy
Last updated: May 4, 2026
1. Information We Collect
When you use our website or contact us for an estimate, we may collect the following personal information:
- Name
- Email address
- Phone number (if provided)
- Home address or project location
- Photos of your flooring (if submitted for an estimate)
- Any additional details you include in your message
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and provide estimates
- Schedule and manage your flooring project
- Communicate with you about your project via phone, text, or email
- Send follow-up communications related to our services
- Improve our website and services
3. Who We Share Your Information With
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website or conducting our business (e.g., email platforms, scheduling tools), and only to the extent necessary to provide our services to you.
4. Text Message / SMS Disclosure
By submitting your contact information, you consent to receive text messages from Refinish My Floors, LLC related to your inquiry or project. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at [email protected].
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you would like your information deleted, please contact us using the details below.
6. Cookies & Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. These tools may collect information such as your IP address, browser type, and pages visited. This data is used solely to improve our website experience and is not linked to your personal identity.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: